Fresh Graduate Technical Support SAHARA Printing Co.

Employer	SAHARA Printing Co.
Job Title	Technical Support
Country	Egypt
Job Category	Information Technology
Job Type	Full Time
Description	Carry day to day operational tasks Providing Technical support needed in order to assure the operations continuity. Maintaining all Company desktops and supporting Company users solving any problems might be faced in any of the applications they use. Carry routine system maintenance and health check tasks at hardware, and operating systems. Provide level one troubleshooting for relevant systems. Provide periodical operational reports for management purpose. Diagnose and correct telecommunication systems and inter working problems. Escalate and report complex problems to the direct manager. Dimension the core network for future services and capacity requirements. Data collection and analysis. Diagnosing any problem related to other IT tasks and providing the needed support to the user till getting it solved. Perform any other task assigned by direct manager.
Qualifications	Academic Degree: Bsc of Communication –Fresh Graduation or one year of experience in IT support field. MCP certified is must and MCDST/MCSA or MCSE is preferred Good knowledge of English language ( reading and writing ) Very good communication skills. Organized & Hard worker MS Office Applications - Windows XP. - Very good network troubleshooting experience - Good understanding and practice of server environment Domain controller - ISA Server.
Gender	Male
Education major	Information Technology
Experience	0 – New Graduate Years.
Salary (L.E.)	Negotiable
Comments	Kindly send Updated CV with a recent picture to the mentioned e-mail address, only the short listed candidates will be invited for an interview
Job Contact Person	HR Manager
Job Contact Email	amany.ramadan@saharaprinting.com