Help Desk Support Premier Services & Recruitment

Employer	Premier Services & Recruitment
Job Title	Help Desk Support
Languages	Excellent English
Country	Egypt
Job Category	Information Technology
Job Type	Full Time
Description	Respond to requests for technical assistance via phone and electronically. Diagnose and resolve technical hardware and software issues. Research questions and solutions using available information resources. Helps install local area network cabling systems and equipment such as network interface cards, hubs and switches.  Build and Install LAN cables in the organization. Repair and upgrade different types of computers (software and hardware) Be ready to assist and advice end-users in any IT related problems. Follow standard help desk procedures. Log all help desk interactions. Administer help desk software when available. Keep track of IT inventory list (IT supplies and equipment). Prepare and provide IT activity reports. Stay current with system information, changes and updates.
Qualifications	Bachelor’s degree in the field of Information Technology. MCSA is a must. MCSE & CCNA background is preferable. Minimum Experience 1-2 years.
Gender	Any
Education major	Information Technology
Experience	1 - 2 Years.
Salary (L.E.)	1500 - 2500
Job Contact Person	Rania Hussein
Job Contact Email	rania.hussein@premieregypt.com