Employer Raya Holding Group
Job Title International Account Advisor
Languages Excellent Command of English is a must
Country Egypt
Job Category Call Center, Customer Service
Job Type Temporary
Description Handles customer inquiries from beginning of the inquiry to its closing —Resolves customer complaints & problems aiming for customer satisfaction —Optimizes customer contact opportunities - Adhere to the call script - Adhere to the communication process - Achieve quality communicated targets —Completes necessary project operation documentation —Alerts the Team Leader on issues or concerns that require escalation —Maintains confidentiality of customer data —Adheres to Company policies & procedures —Carries responsibility for meeting communicated targets —Participates in individual & team training/meetings to bring knowledge up-to-date —Adheres to work schedule and accommodates business requests (including flexible locations & working hours) —Performs other related duties
Qualifications Interpersonal Level: Communication skills Flexibility Customer service-orientation Results orientation Focus on quality Problem Solving: Skills to identify end-user problems & root cause Ability to act as necessary (solve or escalate)
Gender Male
Experience 0 – New Graduate Years.
Salary (L.E.) 500 - 2500
Comments Please write DQV in the subject of the email
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل
Job Contact Info. recruitment_rcc@rayacorp.com
