Rapid Response Specialist The American University in Cairo

Employer	The American University in Cairo
Job Title	Rapid Response Specialist
Languages	• Very good English and Arabic (spoken and written)
Country	Egypt
Job Category	Computer, Media
Job Type	Full Time
Description	• First level responsibility for maintaining operational status of all assigned classroom software and hardware • Responsible for the installation, major repairs, upgrades, and by-request installations of all CTMS software and hardware • Maintain system documentation • Advise and recommend system improvement up-grades or changes • Coordinate with departments, when necessary, to provide requested software in compliance with AUC policy and instructional needs • Recommend, identify, locate potential cost effective system enhancements • Develop upgrade, update, and replacement schedule • Participate in short and long range system planning • Provide some technical support of instructional technology when necessary. • Other related duties as assigned.
Qualifications	Successful completion of degree in computer science or related technical field • Working knowledge of related building & electrical codes. • Experience utilizing professional installation techniques.
Gender	Any
Experience	3 - 5 Years.
Other Skills	• Ability to work well with service departments • Computing skills • Working knowledge of acoustic treatments and solutions desirable • Ability to troubleshoot and problem solve system malfunctions. • Ability to design integrated software systems. • Ability to manage complex software designs and interactions. • Ability to work as part of a team. • Operational proficiency in all equipment and services described in Principal Accountabilities
Salary (L.E.)	Negotiable
Comments	Kindly mention the mail code in the mail subject.
Job Contact Person	Rania Assem, Assistant Director HR Downtown
Job Contact Email	hrdowntown@aucegypt.edu