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Call Center Agent AL Ahly Mortgage Finance


AL Ahly Mortgage Finance
Call Center Agent
Egypt
Full Time
-Answer inbound calls professionally. -Provide customers with product and service information. -Respond to customer inquiries. -Handle and resolve customer complaints. -Route calls to appropriate resource. -Provide personalized customer service of the highest level -Identify and escalate priority issues. -Research required information using available resources. -Follow up the calls of the client with clerical duties. -Complete call logs -Complete call reports
-Proficient in relevant computer applications -knowledge of customer service principles and practices -Six months or more experience in a call center environment -Knowledge of administration and clerical processes -Preferable product knowledge
Any
0 – New Graduate Years.
Negotiable
Mrs. Marwa Khorshid - Head of Human Resources
hr@amf.com.eg
تنويه: يمنع استخدام ألفاظ نابية أو مخلة لآذاب

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