Employer | AL Ahly Mortgage Finance |
Job Title | Call Center Agent |
Country | Egypt |
Job Category | |
Job Type | Full Time |
Description | -Answer inbound calls professionally. -Provide customers with product and service information. -Respond to customer inquiries. -Handle and resolve customer complaints. -Route calls to appropriate resource. -Provide personalized customer service of the highest level -Identify and escalate priority issues. -Research required information using available resources. -Follow up the calls of the client with clerical duties. -Complete call logs -Complete call reports |
Qualifications | -Proficient in relevant computer applications -knowledge of customer service principles and practices -Six months or more experience in a call center environment -Knowledge of administration and clerical processes -Preferable product knowledge |
Gender | Any |
Experience | 0 – New Graduate Years. |
Salary (L.E.) | Negotiable |
Job Contact Person | Mrs. Marwa Khorshid - Head of Human Resources |
Job Contact Email | hr@amf.com.eg |
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Call Center Agent AL Ahly Mortgage Finance
تنويه:
يمنع استخدام ألفاظ نابية أو مخلة لآذاب