Employer | InterContinental & Holiday Inn Cairo Citystars Hotels |
Job Title | Guest Relations Officer |
Languages | -Arabic (Mother tongue) -Fluent in English |
Country | Egypt |
Job Category | |
Job Type | Full Time |
Description | •Maintain effective communication with all related departments to ensure a smooth service delivery. •Extend personal service and attention to all guests. •Maintain an up to date knowledge of the hotel and local services, supply information and respond to guest queries and promote inter-hotel sales and in-house facilities. •Maintain and update guest history profiles through the Opera guest profile system. •Deal promptly, efficiently and pleasantly with any queries and resolve guest complaints that may arise. •Inspect daily guest rooms and communicate with Food & Beverage for room treatments following the set standard procedures. |
Qualifications | -Excellent Communications Skills. -Fluent in English. |
Gender | Any |
Experience | 1 - 2 Years. |
Salary (L.E.) | Negotiable |
Job Contact Person | gihan Alsaadany |
Job Contact Email | gihan.alsaadany@interconticitystars.com |
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Guest Relations Officer InterContinental & Holiday Inn Cairo Citystars Hotels
تنويه:
يمنع استخدام ألفاظ نابية أو مخلة لآذاب