— Estimate food consumption, place orders with suppliers, and schedule delivery of all products.
— Estimate daily, weekly and monthly cupcake production.
— Ensure safety of store.
— Resolve customer complaints about food quality or service.
— Direct cleaning of kitchen and sales areas to maintain sanitation standards.
— Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.
— Use computer software to monitor inventory, track sale.
— Check presentability of deliveries of all cupcakes.
— Handle all catering and events.
— Meet with sales representatives to handle NOLA store needs (uniform etc, printing).
— Arrange for maintenance and repair of equipment and other services.
— Overlook total receipts and balance against sales, deposit receipts, and lock facility at end of day.
— Recruit, hire, and oversee training for staff.
— Schedule work hours for servers and kitchen staff.
— Monitor food preparation and methods.
— Maintain a positive atmosphere in store.
— Staff uniform cleanliness.
— Maintain relationships with customers and staff.
— Update and use job-related knowledge.
— Schedule staff work hours and activities.
— Evaluate health and safety practices against standards.
— Organize, plan, and prioritize.
— Make decisions and solve problems concerning menus and staff.
— Judge the quality of food, preparation, and job applicants.
— Process and analyze information when scheduling and budgeting.
Qualifications
- Ability to multi-task.
- Work flexible hours.
- Excellent communication and people skills.
- Motivated and goal-oriented.
- Working knowledge of cost controls.
- Manage daily operations, including staff, scheduling, organization, cleanliness, product quality.
- Ability to make quick decisions and solve problems.
- Build sales and maximize profits.
- Attain excellent computer skills.
