Employer | DHL |
Job Title | Tracing Advisor |
Country | Egypt |
Job Category | Customer Service |
Job Type | Full Time |
Description | -Track and trace shipments in adherence to DHL’s network trace standards and investigate thoroughly undelivered, returned, delayed, lost, damaged and held shipments. -Ensure that the customer is fully updated on any query or issue within the agreed time . -Highlight any recurring problems that are manifested through traces. - Deal competently with customer complaints and take all possible actions to resolve the issue. |
Qualifications | - 0-2 years of experience in area of responsibility. - Excellent English Language Skills. - Customer Service Oriented. - Excellent Communication and Problem Solving Skills. - Very good computer skills. |
Gender | Any |
Experience | 0 – New Graduate Years. |
Salary (L.E.) | Negotiable |
Comments | Interested candidates please apply on www.dhlegypt.com before 24/10/2010 |
Job Contact Person | Hend Amer |
Job Contact Email | www.dhlegypt.com |
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Required Tracing Advisor at DHL
تنويه:
يمنع استخدام ألفاظ نابية أو مخلة لآذاب