Application Support Phoenix

Employer	Phoenix
Job Title	Application Support
Languages	Arabic & English
Country	Egypt
Job Category	Computer Software
Job Type	Full Time
Description	1.Full Responsibility of supporting Company’s Applications. 2.Ability to translate business requirements into application development alternatives 3.Provide first line of support for the customer. 4.Answer support questions. 5.Troubleshoot customer application software issues and follow through to completion. 6.Understand the issue reported by the customer, analyze and resolve, with a focus on route cause analysis to reduce recurring issues 7.Provide training to new support engineers. 8.Maintain high level of customer satisfaction and product quality. 9.Ability to Travel to Saudi Arabia on temporarily basis
Qualifications	1- SQL Knowledge is a must. 2- Macros Knowledge is a plus. 3- Good programming experience. 4- Good analytical and problem solving skills
Gender	Male
Experience	1 - 2 Years.
Other Skills	Good communication and Presentation Skills.
Salary (L.E.)	Negotiable
Comments	CVs should be sent via mail with a subject (Application Support)
Job Contact Person	HR Department
Job Contact Email	jobs@phoenix-eg.net