Front Office Executive (Alexandria) Roayah Alex

Employer	Roayah Alex
Job Title	Front Office Executive (Alexandria)
Languages	good command of both written and spoken English
Country	Egypt
Job Category
Job Type	Full Time
Description	Job Summary: Under general supervision, provide a range of reception intake and associated administrative services pertaining to incoming patients. The receptionist will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. Main Duties and Responsibilities: Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle inquiries and complaints. Perform customer verifications. Process orders, forms, applications and requests. Manage customers accounts. Keep records of customer interactions and transactions. Record details of inquiries, comments and complaints. Record details of actions taken. Manage administration. Communicate and coordinate with internal departments. Follow up on customer interactions.
Qualifications	Education: Bachelors degree in any discipline Age: less than 25 years old. Residence: Alexandria Skills:-Strong communication and interpersonal skills. -Ability to interact and communicate with people over the telephone, often in stressful situations. -Skill in the use of personal computers and related software applications. -Ability to analyze and solve problems. -Knowledge of planning and scheduling techniques
Gender	Female
Experience	0 – New Graduate Years.
Other Skills	self motivated, reliable, possesses initiative, meticulous and must be trustworthy
Salary (L.E.)	Negotiable
Job Contact Person	Mr. Ahmed Saied
Job Contact Email	hr@roayah.net