Fresh Graduate Customer Service Representative

Fresh Graduate Customer Service Representative Employer Business Power Job Title Customer Service Representative Languages Perfect command of English Native Language. Country Egypt Job Category Call Center Job Type Full Time Description —Answer phones and respond to customer requests. —Taking care of Services and Processes of Mobiles and connections. —Solving customer inquiries to a satisfactory level of their requirements. —Provide customers with product and service information. —Maintaining quality customer care service. —Up sell products and services. —Transfer customer calls to appropriate staff. —Identify, research, and resolve customer issues using the computer system. —Follow-up on customer inquires if not immediately resolved. —Research billing issues. —Research misapplied payments. —Recommend process improvements. —Other duties as assigned. Qualifications •Confident with Very good Communication and negotiation skills. •Can work under pressure& handle multi-tasks. •Very presentable Good Problem Solver and Customer oriented. •Perfect command of both Arabic & English Language(English Native Language) •Fresher Graduates or Experienced in any field would do Gender Any Experience 0 – New Graduate Years.   Other Skills very good computer skills. Compensations mobile and transportation allowance Salary (L.E.) Negotiable Comments Our 2client 2is 2a 2multinational 2company 2that 2works 2in 2the 2field 2of 2telecommunication 2located 2in 26th 2of 2October 2city. 2 Job Contact Info. kindly send your CV with a recent photo (mentioning the job title in the subject otherwise it will be ignored)to: amira.gad@businesspowereg.com