Customer Service Representative -Allianz Egypt وظائف خالية : مطلوب ممثلى خدمة عملاء

Employer     Allianz Egypt

Job Title     Customer Service Representative

Languages     Excellent English

Country     Egypt

Job Category     Customer Service

Job Type     Full Time

Description     1-Receiving walk-in clients and handling all their needs. 2-Identifying the clients requests, queries and complaints together with the accurate recording on the relevant work flow system. 3-Providing the clients with all requested documents and letters in accordance with the CSC responsibilities as well as any written feedback regarding queries and complaints. 4-Investigating clients queries or complaints and coordinating with the relevant departments as needed in order to provide timely and efficient feedback.  -Maintaining close follow up on all client requests ensuring prompt and regular feedback as required. 6-Coordinating with the Sales agents and other relevant departments in order to minimize policy cancellations and maximize persistence. 7-Developing the CMS IT system to enhance the effectiveness of data recorded. 8-Ensuring the updating of client information on the database to facilitate future communication. 9-Assisting walk in clients with the settlement of due premiums.

Qualifications     -University degree. -1-2 years of work experience with preference to a customer service role. -Experience in sales is a definite asset.

Gender     Any

Experience     1 - 2 Years.

Salary (L.E.)     Negotiable

Comments     Kindly  write  the  job  title  in  the  subject  bar  of  your  e-mail  or  else  the  CV  will  be  disregarded.  Attaching  a  personal  pictures  is  a  MUST.

Job-Contact Information : recruitment@allianz.com.eg

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

  وظائف مصرية - وظائف خالية - وظائف خالية 2012 - وظائف شاغرة  - وظائف مصر - وظائف الخليج - وظائف فى مصر

وظائف الامارات وظائف السعودية وظائف قطر وظائف الكويت وظائف دبى

German Customer Service Advisor - ECCO مطلوب ممثلى خدمة عملاء - لغة المانية

Employer     Egyptian Contact Center Operator - ECCO

Job Title     German Customer Service Advisor

Languages     fluency in German is a Must

Country     Egypt

Job Category     Customer Service

Job Type     Full Time

Description     Answer customers calls and respond to their inquiries. Participate in activities designed to improve customer satisfaction.

Qualifications     Key Qualifications: Graduates with native German accent. Strong verbal communication skills.

Gender     Any

Education major     German Language

Experience      1 - 2 Years.

Compensations     Monthly Compensation: High competitive salaries Social& medical insurance. Transportation provided.

Salary (L.E.)     2600 - 4500

Comments     Please  send  your  CV  directly  to  mohamed.salama@eccooutsourcing.com  OR  call  our  HR  Department  directly  on  01010033250

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

  وظائف مصرية - وظائف خالية - وظائف خالية 2012 - وظائف شاغرة  - وظائف مصر - وظائف الخليج - وظائف فى مصر

وظائف الامارات وظائف السعودية وظائف قطر وظائف الكويت وظائف دبى

Fresh Graduate Call Center Agent - Tamir Financial وظائف خالية : مطلوب ممثلى خدمة عملاء حديثى التخرج

Employer     Tamir Financial & Real Estate Marketing

Job Title     Call Center Agent

Languages     Very Good Command of spoken English.

Country     Egypt

Job Category     Call Center, Customer Service

Job Type     Full Time

Description     Answers phones & responds to customers inquiries. - Provide customers with all information about the company real estate products. - Assists customers who have specific inquiries. - Logs messages details of each customer on CRM system. - Perform telemarketing calls to sell the company projects. - Builds customers interest in the business offered by the company. - Maintains & updates customer data base with changes and the status of each customer. - Follow up the calls of the clients with clerical duties which includes faxing, filling up paperwork.

Qualifications     Strong communication skills. - Customer Service oriented. - Pleasant with friendly manner. - Ability to write routine reports & correspondences. - Attention to details. - V.Good computer skills and proficiency in Ms Office application.

Gender     Any

Experience     0 – New Graduate Years.

Compensations     Very competitive salary & benefits package will be offered .

Salary (L.E.)     Negotiable

Comments     Please  mention  the  job  title  in  the  e-mail  subject;otherwise  your  CV  will  not  be  viewed. Candidates  should  be  residents  of  one  of  the  following  districts(Nasr  City,Heliopolise,New  Cairo,New  Maadi,Mokkattam).

Job Contact Info.     Ms.Shereen Adel send your cv to shereen.adel@tamiregypt.com

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

  وظائف مصرية - وظائف خالية - وظائف خالية 2012 - وظائف شاغرة  - وظائف مصر - وظائف الخليج - وظائف فى مصر

Fresh Graduate Customer Service Advisor - Xceed Contact Center وظائف خالية : مطلوب ممثلى خدمة عملاء حديثى التخرج

Employer     Xceed Contact Center

Job Title     Customer Service Advisor

Languages     Fluent command of Spoken and written English

Country     Egypt

Job Category     Call Center

Job Type     Full Time

Description     1. Handle customers inquiries concerning services, billing, inquisitions‡.etc providing accurate and full information according to the contact center guidelines. 2. Resolve customers complaints and problems, within boundaries of authority and distribute issues for further escalation to appropriate persons/teams i.e. team leaders, supervisor or the back office. 3. Acquire customers orders and create opportunities for up-selling and cross selling (where applicable).  . Handle effectively the needs of the customers and enhance standards of quality for the service offered. 5. Build a customer relationship/partnership, which add value to the customer, leading to a long term profitable relationship. 6. Show a broad knowledge and awareness of products and services and their competitive advantages. 7. Follow the appropriate guidelines and procedures for any given situations. 8. Meet the due dates in the tasks assigned to him by superiors. 9. Escalate customer new inquiries to the concerned person i.e.
team leaders, supervisor, assist team or the back office. 10. Manage a busy load of major and minor duties on time and with minimal mistakes. 11. Help and be of assistant to customers to decide what types of products or services that would best suit their needs. 12. Enter coding and tracking information completely and accurately on relevant systems.

Qualifications     • IT Skills: knowledge of Windows operating environment and has the ability to type • Languages: Fluent English • Ability to work a full-time shifts schedule including nights, weekends, and holidays.

Gender     Male

Experience     0 – New Graduate Years.

Other Skills     Ability of typing in a speedy manner

Salary (L.E.)     1500 - 2500

Comments     Preferably  candidates  availability  would  be  upon  request  as  they  are  required  to  start  as  soon  as  possible  .

Job Contact Info.     ayah.abbas@xceedcc.com

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

  وظائف مصرية - وظائف خالية - وظائف خالية 2012 - وظائف شاغرة  - وظائف مصر - وظائف الخليج - وظائف فى مصر

Fresh Graduate International Customer Service Advisor (UK - Qatar - Ireland) وظائف خالية : حديث التخرج : مطلوب ممثلى خدمة عملاء

Employer     Wasla Contact Center

Job Title     International Customer Service Advisor (UK - Qatar - Ireland)

Languages     English (Fluent)

Country     Egypt

Job Category     Customer Service

Job Type     Full Time

Description     International Customer Service Advisor (UK - Qatar - Ireland) - Answer customers calls and improve customer satisfaction over the phone.

Qualifications     - Graduated or undergrad. - Fluent in English with native accent . - Have a very strong verbal communication skills. - Able to work on shift basis. - Maximum age is 33.

Gender     Any

Experience     0 – New Graduate Years.

Salary (L.E.)     Negotiable

Job Contact Info.     rec@wasla.com

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

  وظائف مصرية - وظائف خالية - وظائف خالية 2012 - وظائف شاغرة  - وظائف مصر - وظائف الخليج - وظائف فى مصر

Fresh Graduate : Business relationship specialist - El WADI Development وظائف خالية : حديث التخرج

Employer     El WADI Development

Job Title     Business relationship specialist

Country     Egypt

Job Category     Customer Service, Marketing, Sales

Job Type     Full Time

Description     Role is to approach potential customers with the aim of winning new business, responsible for maintaining and developing relationships with existing customers over the phone, acting as a contact between a company and its existing and potential markets in Egypt and the gulf area, gathering market and customer information; will be involved in organizing and coordinating company exhibitions and events inside and outside Egypt, gaining a clear understanding of customers businesses and requirements, conducting check references on candidates, will be involved in R&D tasks, screening and interviewing applicants, and other process related tasks.

Qualifications     0-2 years of experience, preferably in multinational or international organization, Fluent English Language (Spoken & written), Male / Female, Excellent Communication Skills, Ability to multi task, Confident, enthusiastic, hard working, very good presentation skills, ability to multitask, dedicated, hardworking, post graduate studies would be a plus.

Gender     Any

Experience     0 – New Graduate Years.

Salary (L.E.)     Negotiable

Comments     Working  Hours:  9-    Working  Days:  Sunday  -  Thursday Work  Location:  5th  Settlement  -  New  Cairo

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

Job Contact Email elwadycareers@gmail.com

  وظائف مصرية - وظائف خالية - وظائف خالية 2012 - وظائف شاغرة  - وظائف مصر - وظائف الخليج - وظائف فى مصر

Customer Support Professional - Stream International Egypt مطلوب ممثلى خدمة عملاء

Employer     Stream International Egypt

Job Title     Customer Support Professional

Languages     English Language.

Country     Egypt

Job Category     Call Center, Customer Service

Job Type     Full Time

Description     English Customer Support Professional Provides Customer Service for American and Canadian Clients Continuously. Work to provide service excellence on every call, resulting in high customer satisfaction scores. Provides responsive and proficient support ensuring that customer needs and issues are resolved at the first instance (first call resolution). Provide customer with recommendations to promote and achieve sales of products and/or services. Deliver and exceed targets for sales/conversions. Deliver and exceed customer-specified service levels for handle time. Use scripts as a guide to sell the product or service. Uses computerized systems to track, document and retrieve information. Track, document and retrieve information in call tracking database. Handle customers objections and rebuttals by referring them to published materials and or to senior staff. Learn, understand, retain and regularly update and demonstrate product/process knowledge.

Qualifications     Skill in providing service excellence to internal and external customers. Skill in active listening, asking strategic questions to uncover needs and making recommendations for products and services to meet customer needs. Skill in verbal and written communication to analyze, interpret and address customer needs. Ability to work in a time critical environment. Ability to be flexible and quickly adapt to changing business needs and processes. Fluency in English is a must.

Gender     Any

Education major     English

Experience     0 – New Graduate Years.

Other Skills     Good User of Computer and MS Office Applications. Typing Speed of 28 Words per Minute.

Compensations     Company provides transportation from pick up points covering Greater Cairo, Medical and Social Insurance, Opportunity for growth and promotions, Bonus and Commissions according to Performance

Salary (L.E.)     Negotiable

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

Job Contact Info.     If you are interested, please send your resume to Stream.Amcham@gmail.com Email Subject: English- CSP Note: E-mails without Subject will be ignored.

   

Fresh Gradaute International Account Advisor مطلوب ممثلى خدمة عملاء حديثى التخرج

Employer     Raya Holding Group

Job Title    International Account Advisor

Languages     Excellent Command of English is a must

Country     Egypt

Job Category     Call Center, Customer Service

Job Type     Temporary

Description     Handles customer inquiries from beginning of the inquiry to its closing —Resolves customer complaints & problems aiming for customer satisfaction —Optimizes customer contact opportunities - Adhere to the call script - Adhere to the communication process - Achieve quality communicated targets —Completes necessary project operation documentation —Alerts the Team Leader on issues or concerns that require escalation —Maintains confidentiality of customer data —Adheres to Company policies & procedures —Carries responsibility for meeting communicated targets —Participates in individual & team training/meetings to bring knowledge up-to-date —Adheres to work schedule and accommodates business requests (including flexible locations & working hours) —Performs other related duties

Qualifications     Interpersonal Level: Communication skills Flexibility Customer service-orientation Results orientation Focus on quality Problem Solving: Skills to identify end-user problems & root cause Ability to act as necessary (solve or escalate)

Gender     Male

Experience     0 – New Graduate Years.

Salary (L.E.)      500 - 2500

Comments     Please  write  DQV  in  the  subject  of  the  email

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

Job Contact Info.     recruitment_rcc@rayacorp.com

Fresh Graduate Customer Service Executive - HSBC وظائف خالية : مطلوب ممثلى خدمة عملاء حديثى التخرج

Employer     HSBC Electronic Data Service Delivery (Egypt) S.A.E

Job Title     Customer Service Executive

Languages     Strong command of both written and spoken English

Country     Egypt

Job Category     Call Center, Customer Service

Job Type     Full Time

Description     Handling customers inquiries & complaints. * Educating customers about different products. * Ensure customers satisfaction through out the call

Qualifications     University Graduate * 0-2 years of work experience * Flexibility with 24/7 shift basis. * Excellent communication skills

Gender     Any

Experience     0 – New Graduate Years.

Salary (L.E.)     Negotiable

Comments     Flexibility  to  work  on  rotational  shifts  24/7  in  Smart  village  Transportation  is  provided. 

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

Job Contact Info.     If you are interested please apply on the below link. http://recruit.hsbcglobalresourcing.com/AppFormShowJob.aspx?raid=ugWYcLS00pbXhhBjBZfIewQ u0zQF8UVNct8IZIo630%3d

Fresh Graduate Customer Service Representative (Alexandria) وظائف خالية

Employer     Sutherland Global Services

Job Title     Customer Service Representative (Alexandria)

Languages     Excellent command of English is a must . Any other languages will be an asset

Country     Egypt

Job Category     Call Center, Customer Service

Job Type     Full Time

Description     The Customer Service Representative uses effective communications and selling skills as well as use appropriate support tools to resolve customer requests in a timely fashion, professionally guiding members through steps to resolve billing and sales problems and issues. The Agent is responsible to ensure that customer expectations are met and are in line with clients policies, practices and procedures.

Qualifications     Flexibility to work anytime during the 24 hours. Ability to work under pressure. Willing to relocate to Alexandria.

Gender     Any

Experience     0 – New Graduate Years.

Compensations     *Medical Insurance. *Transportation: door to door from 08:00pm till 07:00am. *Fast & growing career path.

Salary (L.E.)     1500 - 2500

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

Job Contact Info.     recruitmentegypt@sutherlandglobal.com

Fresh Graduate French Customer Service Executive - HSBC

Employer     HSBC Electronic Data Service Delivery (Egypt) S.A.E

Job Title     French Customer Service Executive

Languages     Excellent command of written and spoken French and English

Country     Egypt

Job Category     Call Center, Customer Service

Job Type     Full Time

Description     To continuously provide high quality voice and processing services o achieve maximum customer satisfaction within the specified service level agreements.  Responsible for relationship building and resolving customer queries and problems in a professional manner.  Take ownership and initiative to complete necessary customer follow-up or direct the customer to the appropriate department for further resolution

Qualifications     Ability to understand and interpret numeric data.  Good conversational skills to hold the attention of the customer on the telephone.  Ability to build rapport with people.  Good Computer Knowledge  Ability to write business letters and reports.  Flexibility to work shifts 24/7.

Gender     Any

Experience     1 - 2 Years.

Other Skills     Ability to understand and interpret numeric data.  Good conversational skills to hold the attention of the customer on the telephone.  Ability to build rapport with people.  Good Computer Knowledge  Ability to write business letters and reports.  Flexibility to work shifts 24/7.

Salary (L.E.)     Negotiable

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

1. Job Contact Info.     If you are interested please apply on the below link. http://recruit.hsbcglobalresourcing.com/AppFormShowJob.aspx?raid=kU1jvVaSE2SkoV1Mp%2fRe6vguRjWyqIrjq7YyHWzzPA8%3d

Fresh Graduate Customer Service Executive - HSBC وظائف خالية : مطلوب ممثلى خدمة عملاء

Employer     HSBC Electronic Data Service Delivery (Egypt) S.A.E

Job Title     Customer Service Executive

Languages     Strong command of both written and spoken English

Country     Egypt

Job Category     Call Center, Customer Service

Job Type     Full Time

Description     Handling customers inquiries & complaints. * Educating customers about different products. * Ensure customers satisfaction through out the call

Qualifications     University Graduate * 0-2 years of work experience * Flexibility with 24/7 shift basis. * Excellent communication skills

Gender     Any

Experience     0 – New Graduate Years.

Salary (L.E.)     Negotiable

Comments     Flexibility  to  work  on  rotational  shifts  24/7  in  Smart  village  Transportation  is  provided. 

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

Job Contact Info.     If you are interested please apply on the below link. http://recruit.hsbcglobalresourcing.com/AppFormShowJob.aspx?raid=ugWYcLS00pbXhhBjBZfIewQ5u0zQF8UVNct8IZIo630%3d

Customer Services Assistant - British Council

Employer     British Council

Job Title     Customer Services Assistant

Languages     English speaking and writing skills to B2 level Fluent Arabic speaking and writing skills

Country     Egypt

Job Category     Customer Service

Job Type     Full Time

Description     Customer Service Delivery Registration & Finance Back Office support

Qualifications     University degree or equivalent

Gender     Any

Experience     1 - 2 Years.

Compensations     Full job description and application is posted on British Council website http://www.britishcouncil.org/egypt-job-opportunities.htm. Complete application is required plus a CV. Applicant will not be considered without a complete application form. Deadline for receiving application is Thursday 17 of May, 2012@ 17:00 hrs.

Salary (L.E.)     2600 - 4500

Comments     Salary 3498 Egyptian pounds

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

Job Contact Info.     Heliopolis.CSO@britishcouncil.org.eg
   

Customer Services Assistant - British Council

Employer     British Council

Job Title     Customer Services Assistant

Languages     English level B  Fluent Arabic speaking and writing

Country     Egypt

Job Category     Customer Service

Job Type     Full Time

Description     Customer Service Delivery Registration & Finance Back Office support

Qualifications     University degree or equivalent

Gender     Any

Experience     1 -  2 Years.

Other Skills     Financial Skills Using MS Outlook & Word (Level 1) Using MS Excel (Level 1) Using Internet Explorer (Level 1) Using Database & MS Access (preferable)

Compensations     Salary 3498 Egyptian Pounds

Salary (L.E.)      600 - 4500

Comments     Full  job  description  and  application  is  posted  on  British  Council  website  http://www.britishcouncil.org/egypt-job-opportunities.htm.  Complete  application  is  required  plus  a  CV.  Applicant  will  not  be  considered  without  a  complete  application  form.  Deadline  for  receiving  application  is  Thursday  17th    of    May,   01 @  17:00  hrs.

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

Job Contact Info.     Customer.services@britishcouncil.org.eg

Fresh Graduate International Customer Service وظائف خالية : مطلوب ممثلى خدمة عملاء

Employer     Egyptian Contact Center Operator - ECCO

Job Title     International Customer Service

Country     Egypt

Job Category     Call Center

Job Type     Full Time

Description     _ handling calls - ability to work under shift basis. - solving problems

Qualifications     - Excellent or fluent English - Graduates - Males Only

Gender     Male

Experience     0 – New Graduate Years.

Compensations     - Medical and Social Insurance. - VPN line - Meall Allowance. - Transportation

Salary (L.E.)     Negotiable

Comments     anyone  interested  call  on  0100200749  or  come  directly  1  ard  torgman,  torgman  mall-  mena2  el  qahera  barry  daily  from  10  to  4  ask  for  Rana  Aslan

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

Job Contact Info.     Rana Aslan 0100 200 749 rana.khaled@eccooutsourcing.com

Fresh Graduate Technical Support Advisor - Teleperformance - Egypt وظائف خالية :

Employer     Teleperformance - Egypt

Job Title     Technical Support Advisor

Languages     English

Country     Egypt

Job Category     Call Center

Job Type     Full Time

Description     Receive inquiries concerning issues with laptops - will go through troubleshooting steps so issue can be resolved on the phone.

Qualifications     Technical Background is a Must Graduates Excellent English For Males : Exemepted or Postponed for 1 year minimum for military service

Gender     Any

Experience     0 – New Graduate Years.

Other Skills     Technical Skills - Laptops

Compensations     Fixed Shifts Located in Downtown Exclusive Salaries Medical Insurance Social Insurance

Salary (L.E.)     2600 - 4500

Comments     If  CV  is  not  available,  please  send  me  your  name  and  number  via  email

2500

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

Job Contact Info.     momedhat@teleperformance.com.eg

International Customer Service Advisor (Offshore account)

International Customer Service Advisor (Offshore account)
Answer customer’s calls and improve customer satisfaction over the phone supporting UK account.
Requirements:
• Fluent in English with native accent “ Speakin&Understanding”
• University Graduated.
• Able to work on shift basis” NO OVER NIGHT SHIFTS”
• Flexibility to work at 6th of October city.
• Age ranges from 20 to 34.
• Able to work immediately “notice period 1 week”.
• Call center experience is a plus.
• Language schools or colleges are preferred.
• Customer oriented.
• Excellent communication skills.

Benefits:
• Transportation will be provided.
• Permanent contract + medical and Social insurance.
• 2,400 EGP net starting salary.
• Inside premises allowances.

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

If you’re interested, EMAIL your resume indicating the job code to basma.abdelaziz@bdoesnad.com , addressing the job title in the subject line.

Fresh Graduate Customer Service Representative وظائف خالية : مطلوب ممثلى خدمة عملاء

Employer     Raya Holding Group

Job Title     Customer Service Representative

Country     Egypt

Job Category     Customer Service

Job Type     Full Time

Description     Handling end-user live transactions following agreed scripts and processes to guarantee consistency and meeting of global requirement and standards

Qualifications     High Communication skills Flexibility very good English able to work under pressure

Gender     Male

Experience     0 – New Graduate Years.

Salary (L.E.)     1500 - 2500

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

Job Contact Info.     nada_mmohamed@rayacorp.com   
                                  Hr_rayaholding@rayacorp.com

Customer Service Executive - HSBC Electronic Data Service Delivery (Egypt) S.A.E

Employer     HSBC Electronic Data Service Delivery (Egypt) S.A.E

Job Title     Customer Service Executive

Languages     Excellent command of English language

Country     Egypt

Job Category     Call Center, Customer Service

Job Type     Full Time

Description     Handling customers inquiries & complaints. * Educating customers about different products. * Ensure customers satisfaction through out the call 

Qualifications     University Graduate * 0-  years of work experience * Flexibility with  4/7 shift basis. * Excellent communication skills

Gender     Any

Experience     0 – New Graduate Years.

Salary (L.E.)     Negotiable

Comments     Flexibility  to  work  on  rotational  shifts   4/7  in  Smart  village  Transportation  is  provided. 

Job Contact Info.     If you are interested please apply on the below link. http://recruit.hsbcglobalresourcing.com/AppFormShowJob.aspx?raid=ugWYcLS00pbXhhBjBZfIewQ5u0zQF8UVNct8IZIo630%3d

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل

Call Center Agent - Raya Holding Group وظائف خالية :

Employer     Raya Holding Group

Job Title     Call Center Agent

Languages     Good command of English

Country     Egypt

Job Category     Call Center, Customer Service

Job Type     Full Time

Description     —Handles customer inquiries from beginning of the inquiry to its closing —Resolves customer complaints & problems aiming for customer satisfaction —Optimizes customer contact opportunities —Employs RCC training skills to: -Adhere to the call script -Adhere to the communication process -Maintain AHT -Achieve communicates return to Q, short answered calls, and abandoned percentage communicated targets -Achieve quality communicated targets —Completes necessary project operation documentation —Alerts the Team Leader on issues or concerns that require escalation —Maintains confidentiality of RCCs clients & customer data —Adheres to RCC policies & procedures —Carries responsibility for meeting communicated targets: sales, order taking, lead generation, appointment settings, etc. —Participates in individual & team training/meetings to bring knowledge up-to-date —Adheres to work schedule and accommodates business requests (including flexible locations & working hours) —Achieves the FCR target: particu
larly for support calls —Performs other related duties

Qualifications     Good communication skills flexibility in the working hours working under stress

Gender     Male

Experience     0 – New Graduate Years.

Salary (L.E.)     Less than 1500

Job Contact Info.     nada_mmohamed@rayacorp.com

أرسل سيرتك الذاتية
سجل سيرتك الذاتية الان مجانا من خلال موقع بيت لتتقدم لاّلاف الوظائف، وتتاح لكبرى الشركات، فقط قم بتعبئة نموذج التسجيل