Fresh Graduate International Account Representative - Raya

Fresh Graduate International Account Representative - Raya Employer Raya Holding Group Job Title International Account Representative Languages -Excellent English. Country Egypt Job Category Call Center Job Type Full Time Description — Proactively manage service delivery to Etisalats customers and ensure high levels of customer satisfaction and retention. — Respond to customer queries and complaints. Appropriately tag and escalate unresolved complaints / queries to supervisors/designated authority and follow-up if necessary. — Achieve internal and client quality requirements. — Comply with the established method, standards and guidelines as outlined. Proactively keeps up to date on new methods, standards and guidelines. — Present detailed information and respond to questions from Managers, clients, and Customers. — Adhere to the laid down code of conduct — Provide support and assistance to Team Leader and Team Member whenever necessary. — Perform all tasks following company policy and procedures, including legal and regulatory requirements, and to prescribed company standards. Qualifications -Graduates Gender Male Experience 0 – New Graduate Years. Other Skills -Excellent Communication skills. Salary (L.E.) 1500 - 2500 Job Contact Info. Offshore_vacancies@rayacorp.com with DQ in the Subject