French Customer Service Executive - HSBC

French Customer Service Executive - HSBC |
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Employer |
HSBC Electronic Data Service Delivery (Egypt) S.A.E
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Job Title |
French Customer Service Executive |
Languages |
Excellent command of written and spoken French and English |
Country |
Egypt |
Job Category |
Call Center, Customer Service |
Job Type |
Full Time |
Description
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To continuously provide high quality voice and processing services o
achieve maximum customer satisfaction within the specified service level
agreements. Responsible for relationship building and resolving
customer queries and problems in a professional manner. Take ownership
and initiative to complete necessary customer follow-up or direct the
customer to the appropriate department for further resolution.
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Qualifications |
University Graduate |
Gender |
Any |
Experience |
1 - 2
Years.
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Other Skills |
Ability to
understand and interpret numeric data. Good conversational skills to
hold the attention of the customer on the telephone. Ability to build
rapport with people. Good Computer Knowledge Ability to write
business letters and reports. Flexibility to work shifts 24/7. |
Salary (L.E.) |
Negotiable |
Job Contact Info. |
If you are
interested please apply on the below link.
http://recruit.hsbcglobalresourcing.com/AppFormShowJob.aspx?raid=kU1jvVaSE2SkoV1Mp%2fRe6vguRjWyqIrjq7YyHWzzPA8%3d |
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