Employer HSBC Electronic Data Service Delivery (Egypt) S.A.E
Job Title French Customer Service Executive
Languages Excellent command of written and spoken French and English
Country Egypt
Job Category Call Center, Customer Service
Job Type Full Time
Description To continuously provide high quality voice and processing services o achieve maximum customer satisfaction within the specified service level agreements. Responsible for relationship building and resolving customer queries and problems in a professional manner. Take ownership and initiative to complete necessary customer follow-up or direct the customer to the appropriate department for further resolution
Qualifications Ability to understand and interpret numeric data. Good conversational skills to hold the attention of the customer on the telephone. Ability to build rapport with people. Good Computer Knowledge Ability to write business letters and reports. Flexibility to work shifts 24/7.
Gender Any
Experience 1 - 2 Years.
Other Skills Ability to understand and interpret numeric data. Good conversational skills to hold the attention of the customer on the telephone. Ability to build rapport with people. Good Computer Knowledge Ability to write business letters and reports. Flexibility to work shifts 24/7.
Salary (L.E.) Negotiable
- Job Contact Info. If you are interested please apply on the below link. http://recruit.hsbcglobalresourcing.com/AppFormShowJob.aspx?raid=kU1jvVaSE2SkoV1Mp%2fRe6vguRjWyqIrjq7YyHWzzPA8%3d